Privacy Policy

Last updated: 6 June 2026

1. Who we are

EnergyHaus is the trading name of Energyhaus Limited, a company registered in Ireland (company number 768442), part of the Lennon Group, with its office at Maidens Cross, Monasterboice, Co. Louth, A92 C652. We are a home retrofit business and an SEAI One Stop Shop serving Louth, Meath, Dublin, Monaghan and Cavan.

Protecting your personal data matters to us. This policy sets out what information we collect, why we collect it, who we share it with, how long we keep it, and the rights you have under data protection law, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

If you have any question about how your personal data is handled, contact us at [email protected], call 041 98 81705, or write to: Data Protection, Energyhaus Ltd, Maidens Cross, Monasterboice, Co. Louth, A92 C652.

2. What information we collect

To survey a home, price the work, apply for grants and carry out a retrofit, we need to collect certain personal data. Depending on how far your project goes, this can include:

• Contact details: your name, address, Eircode, phone number and email address.
• Property details: the type and age of your home, its BER (Building Energy Rating, the A-to-G label on every Irish home), heating system, insulation levels, and notes and photographs from our survey.
• Grant application details: the information SEAI requires to process grant applications on your behalf, such as your MPRN (the meter point reference number on your electricity bill) and confirmation of when the home was built and occupied.
• Financial details: records of quotes, invoices and payments, and bank details where you pay by bank transfer.
• Records of our contact with you: enquiry form messages, emails, letters and notes of phone calls.
• Website data: your IP address, the pages you visit and standard analytics information. See section 8 on cookies.

You do not have to give us this information, but without the basics we cannot survey the home, prepare a proposal or apply for grants for you.

3. How we use your information

We use your personal data to:

• Answer your enquiry and arrange a survey. Legal basis: taking steps at your request before entering a contract.
• Prepare your proposal and carry out the works. Legal basis: performance of our contract with you.
• Apply for and administer SEAI grants on your behalf. Legal basis: performance of our contract with you and compliance with the rules of the SEAI grant schemes.
• Take payments and keep proper accounts. Legal basis: compliance with our legal obligations, including tax law.
• Send you information about our services and offers, where you have agreed to receive it. Legal basis: your consent. You can opt out at any time by emailing [email protected] or calling 041 98 81705.
• Improve our website and services, using analytics and feedback. Legal basis: our legitimate interest in understanding how the website is used and making it better.

4. Who we share your information with

We never sell your personal data. We share it only where it is needed to deliver your project or where the law requires it:

• SEAI (the Sustainable Energy Authority of Ireland), to apply for and administer your grants. SEAI may also use your details to arrange inspections, and BER assessments are published on the National BER Register.
• REIL, our One Stop Shop partner, where they are involved in managing your grant application or project.
• BER assessors, surveyors and subcontractors working on your home as part of the project.
• Other Lennon Group companies, for administration of the business.
• Service providers who support how we run the business, such as IT and customer management systems (our website forms and customer records run on the GoHighLevel platform), email, accountancy, insurance and payment services. These providers act on our instructions and must protect your data.
• Courts, Revenue, regulators or law enforcement, where we are required to by law.

Some of our service providers, including the platform behind our website and forms, store data outside the European Economic Area (EEA). Where that happens, the transfer is protected by safeguards approved under EU law, such as the European Commission's standard contractual clauses.

5. How long we keep your information

We keep personal data only for as long as we need it:

• Records of works, grants and guarantees are kept for the duration of the relevant guarantee or warranty, so we can stand over the work.
• Financial and transaction records are kept for seven years, as required by law.
• Marketing details are kept until you opt out or withdraw consent.
• If you make an enquiry and we do not end up working together, we delete your details once they are no longer needed.

6. How we protect your information

We use appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage. Access is limited to the people who need it to do their job.

7. Your rights

Under data protection law you have the right to:

• Access the personal data we hold about you and get a copy of it.
• Correct anything that is inaccurate or incomplete.
• Have your data deleted, where there is no good reason for us to keep it.
• Restrict processing in certain circumstances, for example while a query about accuracy is resolved.
• Receive your data in a structured, machine-readable format and have it moved to another provider, where it was processed by consent or contract.
• Object to processing based on legitimate interests, and to direct marketing at any time.
• Withdraw consent at any time, where consent is the basis for processing. This does not affect processing already carried out.
• Not be subject to automated decision-making, including profiling, that produces legal or similarly significant effects on you.

To exercise any of these rights, email [email protected] or write to the address in section 1. To help us deal with your request, include the details we need to identify you. We will respond within one month, or let you know if more time is needed.

You also have the right to lodge a complaint with the Data Protection Commission: www.dataprotection.ie, or by post to Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28.

8. Cookies and website analytics

Like most websites, this site uses cookies and similar technologies to make it work properly and to gather statistics about how visitors use it, such as which pages are read most. We use this to improve the website. You can control or delete cookies through your browser settings; the site will still work, though some features may not behave as smoothly.

9. Changes to this policy

We review this policy regularly and may update it from time to time. Any updated version will be published on this page with a new date at the top. We will not make significant changes without letting you know.